Please read carefully each section before proceeding to Next Step to connect to Pearson to book an exam, take an exam online, locate a test center, view existing exam registrations, download your receipts, view score reports (exam results), reschedule an exam, cancel your exam and more.
- Introductory Information — READ ME FIRST
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If this is your first time booking an exam with The Open Group please review the following resources before proceeding.
Watch the Introductory Video
What you will learn:
- Exam Process Overview
- Exam Delivery Options
- Exam Resources and Next Steps
Download the Exam Guide
Inside you will find:
- What to expect before, during and after your exam
- Booking steps, voucher terms and conditions, and support information
- Exam preparation tips, checklists and FAQs
View the Exam Registration Tutorial
Learn:
- How to use the exam booking system
- Walk-through of the booking process
- Support, advice and resources to help you prepare
- How to Book and Take Your Exam
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Account Required
You must have an account on The Open Group website. This connects to Pearson for exam bookings, receipts, results, cancellations and rescheduling. Create an Account here. To update your profile, select ‘My Profile’ and ensure you have a valid phone, address and email included in your profile.
Your Photo ID
In order to take an exam you require a valid, government‑issued ID that meets Pearson's global identification standards. For details see here.
Regulations and Security
All exams are subject to The Open Group Exam Conduct and Security policy. The Open Group reserves the right to invalidate test scores, withhold or revoke certification if misconduct or abnormal results are detected. (more...)
Time Format and Exam Duration
Time format is AM/PM in the Pearson booking system. Be careful: 12:15AM means just after midnight; 12:15PM means just after midday.
The appointment length when booking an exam includes extra time for the check-in, tutorial, and NDA. For example: a 60-minute exam will block 75 minutes. The exam’s time limit it shown at the start and as a countdown during the test. (more...)
Taking an Exam Online (OnVUE Online Proctored) vs Attending a Test Center
Test Center attendance(in person): you physically attend a location to take an exam. Taking an exam online (OnVUE): you take the exam from home / office with the Pearson OnVUE platform. Tips for taking an OnVUE Online Proctored exam.
You must pass a system test before being admitted to an online exam. OnVUE is available nearly 24 hours in many locales, but be careful with AM/PM booking. Not all countries support OnVUE.
If you need help deciding which is right for you, click here. Ensure you understand the important rules associated with taking an online proctored exam by watching this short video: OnVue Rules.
- How to Pay for Your Exam
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Use Pearson to register and pay. Credit card payments are accepted except in certain countries: they accept Visa, American Express, MasterCard – If credit cards are not accepted in your country, arrange payment directly with the test center. Contact Pearson VUE Customer Service for payment alternatives and guidance. (more...)
If using a voucher, enter the code in the payment screen. The voucher must not have expired. Check the voucher terms and conditions – see below.
- How to Reschedule or Cancel an Exam; How to Download Receipts, Invoices, and Score Reports
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You can reschedule or cancel via your Pearson dashboard accessible by selecting Step 2 below. You must reschedule or cancel at least 48 hours before your scheduled appointment. Rescheduling or cancelling less than 48 hours before your exam, or missing your appointment, will result in forfeiting your exam fees. If you do not receive a confirmation email, log back into your Pearson VUE account to verify the status of your appointment (more...).
In your Pearson dashboard, you can also see options for score reports (exam results), invoices, and receipts (more...).Your exam results will appear in your Pearson account shortly after the exam, and you’ll also receive an email confirmation. At test centers, a printed pass/fail report is usually provided within minutes; if printing isn’t possible, only the electronic version will be issued. A “pending” status means Pearson is still generating your score report, which may take a few hours.
Pearson sends your results to The Open Group within five business days. The Open Group will then review them and, if they meet certification requirements, email you within six business days to complete your certification. Processing may take longer if your results are selected for audit. You will not appear in the Directory of Certified Individuals until you receive this email and log in to complete the certification steps, which may include accepting a trademark license agreement. Once complete, you can download your certificate and badge.
- Exam Voucher Codes
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If you are about to use an examination voucher code, please check that your voucher code is from a legitimate source.
Please also make sure that you have read and understood the voucher terms and conditions provided with the voucher. Note that if you are not sure if your voucher code is legitimate, or if you have any enquiry, please contact us.
More information on using exam voucher codes. - Exam Policies, Requirements & FAQs
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Policies, Requirements & FAQs
This section provides a collection of advice, guidance materials, related articles, terms and conditions, policy documents, and contact links to support candidates preparing to take an examination. It is designed to help you understand the exam process, available resources, and the key policies that apply before, during, and after your assessment.
Videos
- Next Step — Connect to Pearson
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Select Step 2 below to connect to Pearson to book an exam, take an exam online, locate a test center, view existing exam registrations, download your receipts, view score reports (exam results), reschedule an exam, cancel your exam and more.
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For further assistance: